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SHIPPING & RETURNS

SHIPPING POLICY

DEPENDING ON YOUR LOCATION, WE CAN DELIVER THE PRODUCTS DIRECTLY TO YOUR DOORSTEP. THE DELIVERY WILL BE ARRANGED THROUGH COURIER SERVICES, WITH THE COST DETERMINED BY THE DISTANCE FROM OUR WAREHOUSE IN BLOEMFONTEIN. PLEASE NOTE THAT ALL COURIER CHARGES ARE PAYABLE BY THE CUSTOMER.

RETURN AND EXCHANGE POLICY

WE DO NOT ACCEPT RETURNS FOR PRODUCTS ORDERED. HOWEVER, WE OFFER CUSTOMERS THE OPTION TO ORDER SAMPLES TO ENSURE THEY MAKE THE RIGHT CHOICE BEFORE PLACING THEIR ORDERS. EACH PRODUCT IS HANDLED WITH THE UTMOST CARE AND IS MADE TO THE CUSTOMER'S COLOUR SPECIFICATION (ACCORDING TO THE COLOURS IN OUR RANGE).

PROBLEMS OR COMPLAINTS? WE WE WOULD LOVE TO ASSIST YOU IN THE BEST POSSIBLE WAY. JUST COMPLETE THE FORM BELOW!

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